I used to work for a consultancy, and while I was there I was part of a 4 man team working on a system that I'll call TLA for the purpose of this post. TLA was a great system, which worked very well, and saved the customer more money than it cost to implement (around a quarter of a million pounds). I'm proud of my part in it, and so were the others.
The system was finished, and there was the odd small bit of tidying up to do, and a couple of us left the company, and the software worked fine, and then the others left. Also, the customer's main product sponsor also left his job.
Fast forward a bit to the other day, when a guy who I used to work with (and who I've stayed friends with) phoned me up, and amongst other things, mentioned that he's now working on TLA. After a period of nobody working on it, suddenly someone working for the customer got in touch for a support issue. The customer didn't know too much about the system, and nobody was left at the consultancy who had had anything to do with it.
So, my friend offered me a beer or two in exchange for a brain dump of all I could remember about TLA. I'll gladly accept this, firstly because he's my friend, and secondly because I invested something of myself into TLA, and I'd like it to carry on being successful. If I had left to become a contractor, I clearly could have held them to ransom a little, and got a good hourly rate from them. I didn't, so I won't. Either way, it's all gone a bit Rupert.
[Tags: support forgotten system]